Igloo FRW080 8-Bottle Wine Cooler, Black customer reviews:
Temperature Indicator Doesn't Work The Igloo Wine Cooler works well except for the temperature indicator. The digital display reads lower than the actual temperature. We found this out by putting a thermometer inside the cooler. Great Wine Cooler As previously stated - it is big. But works as advertised. I put it on a small table in the corner of our dining room. Perfect! pretty but disfunctional It took this little beauty out of the box, set it on my counter, put in a tub of cool water and ran the unit for 24 hours. The lovely display says "49F", the actual temperature of the water after 24 hours of "cooling" is 61 F. I have returned the unit. Junk Don't waste your money on this piece of junk. I was pretty disappointed with the cheap plastic construction, and had the same problems as other reviewers with the unit's actual interior temperature being warmer than the LED reading. But at least it more or less did the job of cooling. That is, it did the job for about ten months and then died. It comes with a one year warranty so I called the customer service number, explained the situation and was told that since my wine cooler was still under warranty there was "no problem". The customer service agent took down the address that I wanted "to use for shipping", and told me to mail a check for $35. I was also told that when the check arrived, I would receive a confirming call from the "warranty department". Assuming that the $35 was to cover shipping and handling for a replacement unit, I sent off a check. Two weeks later my check had been cashed but I had received no call, so I called again. Once more I was assured that my cooler was under warranty, and that I should receive a call from the warranty department within a few days. The next week I got a call informing me that I needed to ship my defunct cooler to Buffalo, NY to the repair facility. It turns out that the one year warranty is for "materials and workmanship", but there is only a 90 day warranty on labor. The $35 was to cover "anticipated labor". Add to that the cost of packing and shipping this item to Buffalo and back, which was my responsibility, and we're getting pretty close to the cost of a new cooler. At least they are returning my $35. If it worked as well as it looked.... If it worked as well as it looked it might be okay, but if you are looking for a wine cooler that keeps wine cool, keep looking. Although more space around the cooler was provided than even was recommended, it still did not keep the internal temperature anywhere near where it was set. I could only get it down to about 60 degress. After accepting this poor performing cooler for about 9 months when it up and died completely, I went with a magic chef and have been happy ever since.
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